Privacy Policy

Effective Date: August 1, 2025

1. Information We Collect

We collect information you provide directly to us when you:

  • Create an account (email, name, phone number)
  • Use our services (house information, payment tracking, messages)
  • Upload documents (lease agreements, bills, house documents)
  • Contact us for support

We automatically collect certain technical information when you use our service, including IP address, browser type, and usage analytics through standard web technologies.

2. How We Use Your Information

We use your information solely to:

  • Provide and maintain our roommate management services
  • Send you service-related communications (rent reminders, house messages)
  • Improve our platform and user experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Information Sharing

We only share your information:

  • With your housemates: Information you choose to share within your house (messages, payment status, documents you upload)
  • Service providers: Third-party services that help us operate (hosting, email delivery, SMS notifications)
  • Legal compliance: When required by law or to protect our rights and safety
  • Business transfer: In the event of a merger, acquisition, or sale of assets

All service providers are contractually obligated to keep your information confidential and secure.

4. User-Generated Content

You may upload documents, messages, and other content to share with your housemates. You are solely responsible for the content you upload and share. We:

  • Do not monitor, review, or edit user-uploaded content
  • Are not responsible for the accuracy, legality, or appropriateness of user content
  • May remove content that violates our Terms of Service
  • Store your content securely but recommend keeping your own backups

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can delete your account at any time, after which we will delete your personal information within 30 days, except where required by law.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Export your data
  • Opt out of non-essential communications
  • Delete your account and associated data

Contact us at support@roommateportal.com to exercise these rights.

8. Cookies and Analytics

We use essential cookies for authentication and site functionality. We may use analytics tools to understand how our service is used, but this data is aggregated and anonymized.

9. Third-Party Services

Our service integrates with:

  • Supabase: Database and authentication services
  • Telnyx: SMS notification delivery
  • Vercel: Hosting and deployment

These services have their own privacy policies and security measures.

10. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

11. International Users

Our services are operated from the United States. By using our service, you consent to the transfer and processing of your information in the United States.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@roommateportal.com

Website: https://roommateportal.com